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Report an Issue ⛔️

Report an issue with your order, account or the website.

Wrong order received - missing or incorrect items

Please check your order confirmation email to make sure the order received is in fact incorrect. Once confirmed that your order is incorrect, kindly email a picture of the outer packaging, products received and packing slip to our team at support@rhe

Damaged Order Received

A damaged parcel would never leave our warehouse, but sometimes parcels can be damaged during transit. If you have received a damaged parcel, please email a picture of the outer packaging and all products received to our team at support@rhealsuperfoo

Raise a Complaint

If you are unhappy with the product you have received for any reason, please contact our team at [email protected] with as much information as possible.

Technical Issues

Trouble logging in? As the log-in process doesn't require a password, the code does expire within a few minutes for security reasons. We'd also recommend keeping your login page open in one tab, and your email awaiting the code in another - as closin

Packaging & fill level concerns

We are currently trialling some new packaging options, which may effect the fill level of different products across the range. We apologise for any concern this has caused, but you will always receive the stated amount of powder in weight and serving