How will I know when my express delivery is arriving?Updated a year ago
Express orders are shipped via DPD and are fully tracked.
You will receive a 1 hour time slot on the day of delivery.
If you are not going to be home, you can use your tracking information to request alternative delivery options such as leave with a neighbour, or a nominated safe place.
We’d recommend downloading the DPD app, as this provides updates on the progress of your delivery (you can also add photographs of your address & nominated safe places, to make sure the driver knows exactly where to deliver to).
Please note: DPD will automatically attempt to deliver to a neighbour should you not be home. You can amend and update your alternative delivery options directly via the DPD app.