How will I know when my express delivery is arriving?Updated 3 days ago
Express orders are shipped via DPD and are fully tracked.
You will receive a 1 hour time slot on the day of delivery. You can use your tracking link to request alternative delivery options if you are not going to be home.
DPD recommend downloading their app, as it offers live updates on the progress of your deliveries. You can also add photographs of your address & nominated safe places.
If you are not home at the time of delivery and you've not provided specific delivery instructions, DPD will automatically attempt to:
- Deliver to a neighbour
- Deliver to your last chosen Pickup Shop, if applicable
Please note: Due to GDPR our team cannot update your delivery preferences on your behalf. You can amend and update your delivery preferences directly via the DPD app.