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Help! My tracking isn't workingUpdated a year ago

Your tracking information will provide all updates as your parcel moves through the system, so please keep an eye on this.

It can take a few days for the tracking to update while your parcel makes its way to the main sorting hub, so please don't be concerned if there are no updates right away. Your tracking info may also take a little longer to update during busy periods e.g. Bank Holidays.

Depending on which courier your order was shipped with, you can visit their website direct for all updates.

👉 Royal Mail

👉 DPD

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